Here you can find information, advice and tips on safe and successful ordering with www.eye-net.com.

If you have already made purchases with Eye-Net Ltd and have set up an online customer account, you can log in to the "My account" area with your customer number and the password sent to you. There you can view your latest orders and re-select the ordered items directly and put them in the shopping cart. You can also change your personal information. The advantage of a personal online account is that you do not need to re-enter your address information for your order. However, for your safety, your credit card details are not saved.

• Help ordering: contact lenses
• Help ordering: glasses including prescription
• Help ordering: glasses lenses
• Help ordering: other items

Contact lenses

When ordering, have your contact lens data to hand. After you have chosen a product, select all the necessary data (e.g. strength, radius, colour...) and order quantity. By clicking on "Put in shopping cart", you place the item in the shopping cart.

To place more orders, please carry out these steps again. The selected items are collected in the shopping cart. You can change the desired quantity of each selected product. Click on "Refresh" in order to confirm the change(s) to quantity and in order to recalculate the shopping cart total. If you would prefer not to order a product that you have placed in the shopping cart, click on "Delete".

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Glasses

The selection and ordering of your new glasses with Eye-Net is essentially very straightforward.
Make use of our integrated search and filter function. Choose for example between women's and men's models, and refine your search through filtering by manufacturer, colour, shape, material etc.

Once you have found your glasses of choice, then click on the product. This opens a new page.

When ordering, have your glasses lens data to hand. After you have chosen a product, click on "Configure". This opens a substantial drop-down menu in which you can assemble your new glasses individually. First, please give the glasses lens type (e.g. single vision lenses or progressive lenses). Then select all the necessary data (e.g. strength, cylinder, lens variant...). You can adjust the glasses lenses to your individual choices further along in the ordering process, e.g. thinner glass material, Lotus coating, different tints and glass colours. You can access more detailed information about the selectable options by clicking on the link "Further information" next to it on the right. By clicking on "Put in shopping cart", you place the configured glasses in the shopping cart.

To place more orders, please carry out these steps again. The selected items are collected in the shopping cart. You can change the desired quantity of each selected product. Click on "Refresh" in order to confirm the change(s) to quantity and in order to recalculate the shopping cart total. If you would prefer not to order a product that you have placed in the shopping cart, click on "Delete".

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Glasses lenses

Do you already have a glasses frame and need new glasses lenses?
Select the appropriate offer including reglazing service for your glasses type (full frame glasses, partial frame glasses or frameless glasses).

When ordering, have your glasses lens data to hand. After you have chosen a product, click on "Configure". This opens a substantial drop-down menu in which you can assemble new lenses for your glasses individually. First, please give the glasses lens type (e.g. single vision lenses or progressive lenses). Then select all the necessary data (e.g. strength, cylinder, lens variant...) and order quantity. You can adjust the glasses lenses to your individual wishes further along in the ordering process, e.g. thinner glass material, Lotus coating, different tints and glass colours. You can access more detailed information about the selectable options by clicking on the link "Further information" next to it on the right. By clicking on "Put in shopping cart", you place the configured glasses lenses in the shopping cart.

For reglazing your glasses, please send us them immediately and provide the contract number (you will receive this by email). Please use our reglazing form!Einschleifformular!

To place more orders, please carry out these steps again. The selected items are collected in the shopping cart. You can change the desired quantity for each selected product. Click on "Refresh" to confirm quantity change(s) and to recalculate the shopping cart total. If you would prefer not to order a product that you have placed in the shopping cart, click on "Delete".

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further items

After you have chosen a product, if necessary select all the required information and the order quantity. By clicking on "Put in shopping cart", you place the item in the shopping cart.

To place more orders, please carry out these steps again. The selected items are collected in the shopping cart. You can change the desired quantity of each selected product. Click "Refresh" to confirm quantity change(s) and to recalculate the shopping cart total. If you would prefer not to order a product that you have placed in the shopping cart, click on "Delete".

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